Mount Pleasant Magazine Nov/Dec 2018

199 www.MountPleasantHomes.com | www.MountPleasantAgents.com | www.MountPleasantMagazine.com real estate M olly Maid of Greater Charleston is successful solely because of its loyal customers, who repeatedly call on them for all their cleaning needs. Over the years, Molly Maid has established a reputation for delivering results at a price that fits its customers’ budgets. Operating for 15 years in the greater Charleston area, Molly Maid continues to provide unparalleled customer satisfaction. “We aim to be as flexible as possible and as communicative as possible because we know every situation is unique,” said owner Jennifer Poole. “We really want to customize what we do to a specific customer’s needs and work to meet a schedule that works for them and fits into their financial budget.” Young business professionals who travel and want to return to a clean home or seniors who are no longer able to bend are typical customers of Molly Maid of Greater Charleston. Cleaning services can be provided weekly, biweekly or even once a month if that is what works best because there are no contracts. “We believe we have to earn your business every single time. You shouldn’t be forced to continue with our services because of a contract,” Poole explained. “If one of our customers is not happy or your expectations are not met, our guarantee has us back at your place within 24 hours to make it right.” Young families that don’t want to spend their weekends cleaning but would rather have quality time with their loved ones often reach out to Molly Maid of Greater Charleston. Additionally, many small businesses in the Lowcountry have cleanings scheduled on a weekly basis so that they are prepared for the upcoming work week. With the exception of the holiday season, cleaning services are available Monday through Friday, with the weekends slotted for vacation and rental homes that need cleaning between vacation stays. During the holidays, Molly Maid of Greater Charleston converts to a full schedule, with cleanings seven days a week as well as after hours to assist in cleanup from private or business holiday gatherings. “We work with teams of two at each location and currently employ approximately 30 people,” said Poole. “We are responsible for routine cleaning at over 1,500 homes a month and over 50 businesses. We love keeping our customers happy and appreciate that we are trusted in their homes and businesses on a repeat basis.” “A clean you can trust” is more than a motto for Molly Maid of Greater Charleston – it is a reality. Employees are vetted extensively, trained with a veteran team and e-verified as well. “We hold our teams accountable by checking ourselves and checking with our customers. We want to know if they are comfortable with our staff. Our communication is what sets us apart from other cleaning companies. It’s not about being perfect. It’s about how you deal with the imperfect. We try our hardest to meet expectations, and, when we don’t, we fix it,” said Poole. BY STACY DOMINGO Molly Maid of Greater Charleston is licensed, bonded and insured. To schedule your first cleaning, call 843-216-6130, or for more information, visit www.MollyMaid.com . A Clean You Can Trust MollyMaid Photos courtesy of Molly Maid Greater Charleston.