Mount Pleasant Magazine Jan/Feb 2015

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2015
34 BEST OF 2015 MARKETING CONTENT
Pleasant Family Dentistry
Winner – Best Dentist
There’s no real secret to
what it takes to be “the best,” according
to the dentists at Pleasant Family
Dentistry.
There’s the obvious requirement for
excellence in dentistry, state-of-the-art
tools and a knack for knowing how to
maximize your practice’s full potential. But what really sets
them apart, they said, is a no-brainer: Put the patient first
– always.
This patient-centric philosophy complements the
management style that has been an integral part of the
business plan since the practice was established by Drs.
Rick Jackowski and Greg Johnson in 1989. The two
dentists agreed that the foundation of their success starts
with their employees.
“Dr. Johnson and I
make an effort to promote
an attitude of gratitude
as the cornerstone of
our office culture,” Dr.
Jackowski said. “When we
put others first, amazing
things happen. I think this
is why we have the best
team in town.”
This philosophy drives
decisions, changes and
expectations at Pleasant
Family Dentistry.
“Every day we ask
ourselves a simple question,”
Dr. Johnson said. “‘How can we best serve our patients
today?’ We constantly strive to exceed expectations.”
Charleston resident Linda Lopez said she has experienced
this “above and beyond” effort as a patient at Pleasant
Family Dentistry for nearly a decade.
“They are the most friendly and progressive dentists in the
area,” she said. “People respond to this kind of positive energy.
That’s why they have been voted the best three years in a row.”
Beyond the intangibles are the more concrete aspects
of the practice’s success, such as staying open until 7 p.m.
during the week and offering Saturday appointments.
“We want to be open when our patients need us, and we
don’t want them to have to further complicate their schedule
to get here,” Dr. Jackowski said.
In addition to convenient hours, Pleasant Family
Dentistry welcomes walk-ins and offers a multitude of
services, including same-day CEREC crowns.
It seems like yesterday, the dentists mused, that the
practice was located in a small office on Houston Northcutt
Boulevard, and they had a staff of just one. At the time,
they both were recent graduates from the dental school at
Virginia Commonwealth University. They moved to Mount
Pleasant two days before Hurricane Hugo destroyed the
coast they had fallen in love with.
“It was devastating,” Dr. Johnson said. “But just as
much as we loved the area, we
had a great appreciation for
the wonderful people here,
many of whom are still our
patients today.”
Twenty-five years later,
the practice still calls Mount
Pleasant home but is now
located off the Isle of Palms
Connector. In 2013, the
founding dentists hired an
associate, Dr. Rob Carimi,
a graduate of the University
of Tennessee College of
Dentistry. With a staff of 19
and counting, they plan to
continue to build on the
practice’s solid foundation.
“We will always be all about the patient,” Dr. Johnson
said. “I think being voted the best is evidence that they get
it, and they appreciate it, and that’s all we could ask for.”
“It’s great to be recognized for doing what you love to
do,” Dr. Jackowski added. “Our patients inspire us to excel
every day, and for that we say, ‘Thank you.’”
To learn more, visit or call
843-881-8881.
Photo courtesy of Pleasant Family Dentistry.
With three dentists and a staff of 19, Pleasant Family Dentistry
expects to continue to grow.